Frequently Asked Questions

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

All contracts are month-to-month. However, we do require advance notice when moving out. Inquire with our staff to ensure you are following the correct move out instructions.

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise. We do offer prepayment discounts that are often the best value for your dollar if you plan on storing long term.

Yes. We sell a vast variety of moving supplies in our front office at competitive prices.

No. At the time of signing your lease, you will be given your own unique security pass code that will allow you access to your unit during normal access hours.

While insurance is a requirement for your lease, if your homeowners, renters, or business liability insurance will cover your items, you are welcome to submit your declaration page to your file. If you do not currently have insurance, we offer competitive rates with no deductible through Storsmart Insurance.

StorageDefender's Smart Units keep you connected to your valuables with real-time text message alerts whenever there's activity in your storage unit. Best of all, no app, Bluetooth, or Wi-Fi is needed--just straightforward notifications sent directly to your phone.

For more information on Smart Units, check out our Smart Unit page here.